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Claim Filing Instructions

Please have your policy documents in hand. You are able to file a claim at any time by contacting your carrier directly. Use the drop down provided to access your Carriers claim page and claim number for direct service 24 hours a day. If you do not know your policy number or Carrier please fill out the form below and one of our Agents will contact you when we are able to return to our offices.

If you need to file a claim and your policy number begins with any of the following prefixes, please fill out the claim form below. Your Agent will process and contact you as soon as possible.

  • 3PD
  • 3MGA
  • BHV
  • 6PD
  • 6AI
  • 6FA
  • CPF
  • CMGA
  • FL
  • FLMGA
  • CHB
  • EF

In the event of an emergency Evacuation

In the event of a mandatory evacuation, McGinty-Gordon and Associates will be closed. A list of contact phone numbers for our disaster relief team will be provided on this page in the event our agents are unavailable in our office. You can also contact our office by filling out our claims and questions form below. You can also contact your carrier directly by using the above tools to expedite your claim process.



For additional emergency information for the Glynn County area, please visit www.glynncounty.org. Additional catastrophe planning information can also be found in the following document.




Should you be faced with an unfortunate accident, we hope you will find the following information helpful.

Automobile & Recreational Vehicle Claim:

Accident:

  • Stop your vehicle and move it to a safe place.
  • Determine if you or any passengers are injured. Call for medical assistance if needed. If two or more vehicles are involved, do not leave the scene.
  • Should the accident involve more than one vehicle or property damage has occurred, call the police.
    • Cooperate with authorities and answer all of their questions.
    • Record addresses, telephone numbers, type and ownership of vehicles/property, insurance information, and a description of damages from the other parties. Take photos if you are able to.
    • Get the names, addresses and telephone numbers of any witnesses.
  • NEVER admit fault to anyone.
  • If your vehicle must be towed, ask that it be taken to a repair shop of your choice.
  • Call our office to report the accident as soon as possible. We will verify your coverage/deductible and then advise you to obtain estimates for repairs.

Windshield:

  • Report the damage to our office, and we will verify your coverage/deductible before advising on how to have the windshield repaired.

Property Claim (Fire, Flood, Theft, Etc.):

  • Call the appropriate authorities should the loss involve theft or vandalism or if someone has been injured.
  • Protect your damaged property by making reasonable repairs that can be completed safely to ensure no further damage can occur. For example, secure a tarp on the roof for leaks, cover shattered windows, etc.
  • Keep a record of repair costs and retain receipts for these immediate and necessary expenditures.
  • Call our office to report the claim as soon as possible. We will verify your coverage/deductible and give you advice for obtaining estimates for repairs.
  • Make a list of all items that were damaged or destroyed, including descriptions of the items, original costs, and approximate ages of all items. (McGinty-Gordon recommends recording your inventory with a video camera and keep receipts or credit card statements for any major purchase, such as appliances, etc.)

Prevent water from going where it shouldn’t

   

Claims Reporting Numbers

   

EMERGENCY CLAIM #

Select your carriers emergency claim department:

Travelers1-800-252-4633 Click Here for Claims